Employee and customer expectations today are vastly different to just a decade ago. For years CEOs have prioritised bottom-line considerations above long-range risk-management, and rightly so. However, attitudes are changing. Deloitte has found that 70 percent of those aged 21 to 34 say a company’s social...
It has been said that today’s CCO needs to have board-level competencies that rival those of the Chief Operating Officer and Chief Financial Officer. Compliance is no longer simply about legally safeguarding financial institutions, but about actively enabling growth within the parameters set by law. Is...
The Professional Services landscape is evolving rapidly; competition and globalisation are squeezing margins, and clients are increasingly demanding more modular, outcomes-based contracts. Technology promises to be a solution. A survey by Accenture identified technology could deliver efficiency improvements of 22 percent and time savings of 5...
PWC stated that 79% of CEOs are making organic growth their top priority in 2018. Our own 360° Club survey also found 78% of senior business leaders find securing new sources of growth a critical, strategic challenge. It is clear International Expansion remains an attractive prospect to SMEs. It brings...
While hyper-growth remains every executive’s dream, it lays bare the organization’s growing pains – particularly in the finance department. In fact, McKinsey has found many CFOs feel their companies are not ready for rapid expansion, with 70% saying they don’t have the digital capabilities to be as competitive as...
Gartner has predicted that, by 2020, IoT technology will be in 95 percent of new product electronics designs. IoT’s growth is very rapid, even for the computer industry. But that growth comes at a cost. The technology has not overcome what many believe to be rampant...
70% of CFOs admit that their current digital capabilities are not adequate to be competitive over the next five years, according to McKinsey. There’s no denying that digitising information-intensive processes leads to cost-cutting, invaluable data and quicker turnaround. And yet, the finance and procurement function seems...
Accenture expects 43% of Professional Service workforce to be freelance by 2020. The dynamics of supply and demand, people and services, are undergoing a paradigm shift. Yesterday’s professional services firms tackled digital transition for their clients. As clients graduate from transitional problems and demand more specialised,...
As a leader of a successful SME, you’re constantly looking for ways to increase growth. Sources of additional revenue, alternative suppliers, or investment in technology are important, but have you considered how social giving has a key role in unlocking fast-growth? A 2017 McKinsey report found...
Bain & Co has found that loyal customers will go on to spend 67% more than new ones. Marketers are responding to this: Gartner predicts spending on customer retention will outstrip customer acquisition by 2:1 in 2018. These changing priorities are a reflection of a growing...