Logo Logo Logo Logo Logo
  • Home
  • Insights
  • Next Event
    • Future-Focused Finance – APRIL
    • Upgrading Subscriber Experience
    • Future-Focused Finance – MAY
  • Home
  • Insights
  • Next Event
    • Future-Focused Finance – APRIL
    • Upgrading Subscriber Experience
    • Future-Focused Finance – MAY

17 May Survey | SME Customer Experience Benchmark

Posted at 19:20h in Benchmarking, Club Insights, Finance, IT, Marketing, SME Interests by admin
0 Likes

This quarter, we polled more than 70 SME leaders across London and Birmingham to better understand the importance of customer experience in their corporate strategy. We found a strong correlation between fast growth and investment in customer experience across members.

Working on an ambitious CX Strategy for 2017? See our experts discuss top tips on driving a culture of innovation.

 

See Expert Interviews



 

Back to Research Suite

 
New from the Change Makers
  • Report | New Angles For Growth In 2019

  • Report | THE DYNAMIC CCO

  • REPORT | STRATEGIES FOR GROWTH IN THE EVOLVING LANDSCAPE OF PROFESSIONAL SERVICES

  • Report | International Expansion

  • Report | Financial transformation as the key to fast growth?

  • Report | Dining With The Enemy: Part Two

  • Report | Tomorrow’s Finance & Procurement Value Chain: From Cost Centre to Profit Centre

  • Report | The Evolving Professional Services Firm

  • Report | Is Social Giving The Key to Unlocking Fast-Growth?

  • Report | Building a Bulletproof Brand

Categories
  • Benchmarking
  • Club Insights
  • Event
  • Expert Opinion
  • Featured
  • Finance
  • Industry Report
  • IT
  • Marketing
  • Operations
  • Risk & Fraud
  • SME Interests
  • Uncategorized
18-20 Huntsworth Mews London NW1 6DD Email: ms@changemakersclub.com Phone: +44 (0) 203 322 6788
Privacy Policy | Terms and Conditions