Future Frontline

Charlotte Street Hotel, London

Tuesday 21st November

18:30 – 21:30 GMT

“CxOs face a real risk of operating in a bubble and never seeing the actual world their workers face” 

– BCG, 2023

55% of frontline workers are looking to leave their jobs in the next 6 months [BCG, 2023]. Despite, the corporate world having undergone significant digital transformation, frontline workers still find themselves operating in the dark ages, lacking flexibility and modern tools available to their corporate counterparts.


Yet, many organisations risk to fail their digital transformation by neglecting a big part of their workforce. Shifts are still being planned on whiteboard, information being passed through many hands and holidays being requested via text, hindering productivity, collaboration and causing high turnover. Senior executives are struggling to reach their frontline employees and as a result 66% of frontline workers feel disconnected from the central office [HBR, 2022].


The clock is ticking for organisations to secure an indispensable part of the business. How can you close the digital gap and embrace technology holistically to satisfy your frontline employees while securing the digital transformation of your business?



Vanessa Bell Room, Charlotte Street Hotel

15-17 Charlotte St, Fitzrovia, London, W1T 1RJ

The Charlotte Street Hotel is a luxurious establishment located in the heart of London. Designed by Kit Kemp, the interior reflects scenes of ‘contemporary London life’. With windows opening on Charlotte Street, the Vanessa Bell Room is ideally positioned and flooded with natural daylight, offering a very exclusive and intimate area.

Charlotte Street Hotel offers a menu showcasing a blend of modern British cuisine with international influences. Authenticity and simplicity plays a major part in the dishes served to reflect the commitment to using high-quality, seasonal ingredients, and the focus on creating a memorable dining experience.


Senior decision makers and other top-executives with a focus on Human Resources, Digital Transformation, Internal Communications and Operations working within multiple industries. This discussion will be valuable to you if you’re looking to retain and digitally interconnect your organisation’s workforce.

Attendance is capped to ensure every participant is able to contribute. The meeting is only open to invited participants or those who have been referred by a colleague or our partner, Flip.


A special thank you to Flip for their continued support of the Change Makers Club. Flip is a leading employee platform that helps digitalise the working world for the deskless workforce. The app acts as a single point-of-contact between a business and its frontline employees, bridging the gap between communications, HR and IT. Its interactive technology equips employees with instant access to news, information, and services relevant to them. From onboarding to talent development and shift planning to absence requests, Flip ensures all staff members have equal access to resources, corporate notifications, and opportunities.
Flip is trusted by numerous companies such as McDonald’s, Porsche, Mahle or Bosch.


All of our roundtables are focused, collaborative and informative. Thanks to a chaired and moderated discussion you will: gain insights and ideas from thought leaders in different industries, benchmark your own plans within a collaborative and confidential environment and network with an exclusive group of senior executives in similar size organisations to you.

The Team

jh profile pic

James Harris


George Parry

Club Director

Chloe Vais

Club Director

Elle Brasier

Head of Operations



We’re committed to supporting our society and environment. When you attend a Change Makers Club event, we pledge to neutralise your carbon footprint. To offset your travel or energy usage we will plant a tree via One Tree Planted. Once mature, the average tree has a net absorption of 30 kg of CO2 per year, which equates to 227 miles of travel by car or 96 hours of office usage. You can see our maths here.


Learn more here:

If you have a question about attendance, please contact me:


George Parry

Club Director, Change Makers Club


Tel: +44 (0) 7715 330012


Address: 18-20 Huntsworth Mews, Marylebone NW1 6DD