Frontline Advantage

Virtual, Private Panel Discussion

Thursday 11th July

11:00am- 12:00pm BST

“Employees generally still feel more detached from, and less satisfied with their organisations, and are less likely to connect to the companies’ mission and purpose” 

– Gallup, 2024 

Excellent employee engagement is the difference between winning and losing for businesses reliant on frontline workers. Seeing up to 50% lower employee turnover, 70% lower operating costs and 23% greater profitability, businesses that have a engaged workforce hold a true competitive advantage over their disengaged counterparts [Forbes, 2024].


However, reaching, engaging and retaining frontline staff is no easy task for HR & Operations leaders, with worker engagement at it’s lowest since 2013 [Forbes, 2024]. And with 56% reporting that their HR technology solutions are unfit for current and future business needs, the allure of increased profitability, retention and growth remains unattainable for many [McKinsey, 2023].


Put simply, a disengaged workforce can have an enormous financial impact on your business. So, how will you redefine your approach to employee engagement to increase productivity, reduce turnover and create a culture where everyone is a part of your organisation’s growth journey?


Senior decision makers and other top-executives with a focus on Human Resources and Internal Communications working within multiple industries. This discussion will be valuable to you if you’re looking to retain and digitally interconnect your organisation’s workforce.

Attendance is capped to ensure every participant is able to contribute. The meeting is only open to invited participants or those who have been referred by a colleague or our partner, Flip.


A special thank you to Flip for their continued support of the Change Makers Club. Flip is a leading employee platform that helps digitalise the working world for the deskless workforce. The app acts as a single point-of-contact between a business and its frontline employees, bridging the gap between communications, HR and IT. Its interactive technology equips employees with instant access to news, information, and services relevant to them. From onboarding to talent development and shift planning to absence requests, Flip ensures all staff members have equal access to resources, corporate notifications, and opportunities.
Flip is trusted by numerous companies such as McDonald’s, Porsche, Mahle or Bosch.


All of our roundtables are focused, collaborative and informative. Thanks to a chaired and moderated discussion you will: gain insights and ideas from thought leaders in different industries, benchmark your own plans within a collaborative and confidential environment and network with an exclusive group of senior executives in similar size organisations to you.

The Team

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James Harris


Alex Fernandez-Buckley

Club Director
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Lily Patterson

Club Director

Elle Brasier

Head of Operations



We’re committed to supporting our society and environment. When you attend a Change Makers Club event, we pledge to neutralise your carbon footprint. To offset your travel or energy usage we will plant a tree via One Tree Planted. Once mature, the average tree has a net absorption of 30 kg of CO2 per year, which equates to 227 miles of travel by car or 96 hours of office usage. You can see our maths here.


Learn more here:

If you have a question about attendance, please contact me:

Alex Fernandez-Buckley

Club Director, Change Makers Club


Tel: +44 (0) 7875713572


Address: 18-20 Huntsworth Mews, Marylebone NW1 6DD