“Telecommunication operators that get [digitisation and analytics] right both get ahead of customer requirements and drive a 30 to 50 percent cash-flow improvement through revenue acceleration and cost optimization.” [McKinsey, 2019]


Telecom companies generate unparalleled quantities of data. By 2050, they will be gathering data from 95% of the world’s population thanks to mobile devices, wearable tech and wireless information. But compared to the GAFA firms, they fall a long way short in terms of how they use this data to maximise value.


In 2021, data will be the key to optimising network performance, building the business case of 5G roll out and prioritising target audiences. And with customers paying 140% more for optimised experiences, it’s also a way to drive revenue returns via monetisation and reduced churn.


Despite this, 28% say their customer data is inaccurate and only 51% say it is clean enough to be usable. With 2021 expected to be a challenging year for Telecoms firms – 5G roll out, customer experience pressures and a recession – how can you ensure every drop of data is used to empower your companies’ decisions?

Who Should Attend?

Senior decision makers and other top-executives, including industry-wide thought leaders from enterprise level organisations.


Attendance is capped to ensure every participant is able to contribute. The meeting is only open to invited participants or those who has been referred by a colleague or our partner, Precisely



Precisely builds trust into data. They create an end-to-end, mature product portfolio with a singular focus on data integrity – they help their customers move forward with confidence. Today, they have 12,000 enterprise customers, including 90 of the Fortune 100, in 100 countries worldwide.

What is the experience?

All of our virtual roundtables are focused, collaborative and informative. As a participant you join via video and – thanks to a chaired and moderated discussion – take away actionable ideas to implement within your business and with your customers.


Prior to the virtual meeting taking place, each attendee is interviewed to understand their interests and perspective. Those who register early will also contribute towards the insight report, which will be published prior to the virtual meeting and will be the focus of the discussion.


The Team

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James Harris

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Georgina Hayes

Club Director
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Philippa Brown

Research Director
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Joe Scothern

Research Director
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Matt Hearne

Executive Director

Elle Brasier

Operations Manager

If you have a question about attendance, please contact me:


Georgina Hayes

Club Director, Change Makers Club


Tel: +44 (0) 20 3322 6788

Email: ms@changemakersclub.com

Address: 18-20 Huntsworth Mews, Marylebone NW1 6DD